Privacy Policy

Last revised: April 18th, 2024


This privacy policy has been compiled to better serve those who are curious or concerned about how their personally identifiable information is being used online. Personally identifiable information, as described in US privacy law and information security, is information that can be used to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your data in accordance with our website.


Do we use ‘cookies’?

Yes, we use cookies on our website. Cookies are essential for the functionality and performance of modern websites. These are small files that are transferred through your web browser and enable us to enhance your browsing experience. For example, cookies help us remember items in your shopping cart and customize your preferences based on your past interactions with our site. Additionally, we use cookies to analyze site traffic and interactions, allowing us to improve our services, tailor advertisements, and enhance your overall experience on our website.

If you would like to update your privacy preferences, you may do so by accessing the footer of the website (for EU visitors).

We use cookies on our website to:

• Understand and save user preferences for future visits.

• Personalize content to enhance user experience.

• Implement security features to protect user data.

• Maintain the functionality of the website (session cookies).

You can manage your cookie preferences by adjusting your browser settings to receive notifications each time a cookie is sent or to disable cookies altogether. Since browsers vary, refer to your browser’s ‘help’ menu for guidance on how to modify your cookie settings.


What personal information do we collect from visitors to our website?

When ordering a product or signing up for free material, you will be asked to provide your name, email address, and payment details. This information is necessary to process your order and deliver any requested materials digitally.

How do we use your information?

We may utilize the information collected, acquired through various means such as registration, purchases, voluntary submissions, newsletter sign-ups, or survey responses, in the following ways:

• Personalization: Tailoring your experience and product offerings to better suit your preferences.

• Analytics: Analyzing site usage patterns to enhance the overall customer experience.

• Customer Service: Facilitating our ability to address and respond to your customer service inquiries promptly.

• Content and Advertising: Personalizing content and advertisements to align with your interests and preferences.

• Follow-Up Communication: Following up on correspondence initiated through live chat, email, or phone inquiries to ensure your needs are met effectively.

How do we protect your information?

• Theatre Trip undergoes regular scans for security vulnerabilities to ensure a safe browsing experience for our visitors.

• Your personal information is securely stored behind firewalls and is accessible only to authorized personnel with restricted access rights. Furthermore, any sensitive or credit information you provide is encrypted using Secure Socket Layer (SSL) technology.

• All transactions are handled through a trusted gateway provider and are not stored or processed on our servers.

Third-party disclosure

We may share your personal information with trusted third-party partners for business purposes, such as providing services, improving your experience, and fulfilling our obligations to you.

Any sharing of your personal information with third parties for purposes not outlined in this policy will be done only with your consent.

We do not share your personal information with third parties in exchange for monetary or other valuable consideration.

All data sharing and use practices comply with applicable laws and regulations.

We take reasonable measures to ensure your information is handled securely and responsibly.

Third-party links

We may, at our discretion, include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, we do not assume responsibility or liability for the content and activities of these linked sites. Nonetheless, we strive to protect the integrity of our site and welcome any feedback about these third-party sites.


Advertising

This Site is affiliated with CMI Marketing, Inc., d/b/a Raptive (“Raptive”) for the purposes of placing advertising on the Site, and Raptive will collect and use certain data for advertising purposes. To learn more about Raptive’s data usage, click here: https://raptive.com/creator-advertising-privacy-statement

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. The data is shared with other Google services, and Google may use the collected data to personalize the ads of its own advertising network.

You can opt-out of having your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. This add-on prevents the Google Analytics from sharing information with Google Analytics about visits activity:

https://tools.google.com/dlpage/gaoptout

Do Not Track Signals

While we strive to respect user privacy preferences, please note that our website may not actively respond to Do Not Track (DNT) signals at this time. You can enable or disable DNT signals in your browser settings.

Behavioral Remarketing

Theatre Trip does make use of remarketing services and third-party behavioral tracking. We may use cookies to optimize, customize, and create ads based on your past visits to our website.

Children’s Privacy

We do not specifically or knowingly collect data from or market to children under the age of 16. If you are a minor (under the age of 18), we ask that you do not submit any personal information to us without parental consent. Minors should only use the Site in conjunction with their parents or guardians, who can provide guidance and supervision on the appropriate use of the website. If we become aware that we have collected personal data from children without parental consent, we will take steps to remove that information from our servers.

Fair Information Practices

In accordance with Fair Information Practices, we will notify you via email within 7 business days in the event of a data breach.

CAN SPAM Act

The CAN-SPAM Act is a law that governs commercial email communications, establishing guidelines for commercial messages, providing recipients with the right to opt out of receiving future emails, and outlining penalties for non-compliance.

We collect your email address for the following purposes:

• To send information, respond to inquiries, and fulfill other requests or questions.

• To market to our mailing list or continue sending emails to our clients after the original transaction has occurred, in compliance with the CAN-SPAM Act.

To comply with the CAN-SPAM Act, we agree to:

Include the physical address of our business in the body of marketing emails.

Monitor third-party email marketing services for compliance, if used.

Not use false or misleading subjects or email addresses.

Provide a clear and conspicuous unsubscribe link at the bottom of each email, allowing users to opt out of receiving further communications.

Honor opt-out/unsubscribe requests promptly, within 10 business days or less.

If at any time you would like to unsubscribe from receiving future emails, you can email us at hello@theatretrip.com. We will then promptly remove you from ALL correspondence.

Privacy Policy Changes

We may periodically update our Privacy Policy. We recommend that you review this page regularly for any updates. Changes to this Privacy Policy become effective immediately upon posting on this page. We will indicate the “effective date” at the top of the page to signify when changes were made.


Contacting Us

If there are any questions regarding this privacy policy, you may contact us at hello@theatretrip.com.